We do our utmost to produce and deliver your order to your full satisfaction. If you are not satisfied despite our best efforts, then please let us know. Please submit a complaint as soon as possible, and we will do our utmost to resolve it quickly and to provide 100% satisfaction.
Complaints can be submitted easily and quickly at any time via the feedback form in the Canon Webshop under menu > Contact & Information > Contact/ Feedback.
Please describe the complaint as specifically as possible, so that we can address it immediately. After submitting the complaint form, you will always receive a response from the Canon Service desk within one working day.
In order to properly assess complaints, please send one or more copies of the printed material to the address below:
Central mailroom
Tafelbergweg 51 (room D.0.24)
1105 BD Amsterdam
T: +31 (0)20 5951171
E: postkamer-uva@canon-bs.nl
Please state "Return + [order number]". You can find the order number in the order confirmation and in the Canon Webshop under menu > Contact and Information > Order History.