You will receive an e-mail when your order is ready and has been assigned the status ‘Processed’.
- If you selected ‘Pick-up at a Collection Point’ in your shopping basket, your order will be ready at the Canon Service desk at HvA location Kohnstammhuis when you receive the e-mail. You can collect the parcel during opening hours.
- If your order is shipped via PostNL or DHL, you will receive the track and trace number by e-mail as soon as the order is out for shipment. You can track your order on the websites of the postal and delivery service. In most cases, you can expect it the next working day. Canon is not responsible for any delays.